Q: If products have some quality problem, how would you deal with?
A: We will responsible for all the quality problems.
Q: What’s the delivery time ?
A:The inventory is full, and it usually takes only 10-20 days to deliver
Q: What is the standard of package?
A. Export standard package or special package according to customer requirement.
Q: Do you accept OEM business?
A. Yes, we are OEM supplier.
Q: What is the MOQ for the OEM?
A.It needs more than 5 sets
Q: Are you looking for independent agents in each country?
A.Yes, this is something we have been trying to do. We have been looking for suitable independent agents in each country.
Q: What services can you provide to the agent?
A.In fact, as our agent, after-sales service is very simple. Our product operation is very simple. We have corresponding videos for each product. If the machine breaks down, we will prepare the repair parts for the agent in advance, and then professional personnel will take videos to teach how to repair,
Q: How to prove the quality of your products?
A.Each of our products has corresponding CE certification, and we have more than 20 years of experience in this industry. We have a professional team of engineers and R&D design team. In China, our product quality is called "China Renfert"
Q: How many year for the warranty?
A.We offer 1 year warranty
Q: Are you manufacturer or trading company ?
A.We are manufacturer.All the products are produced by ourselves.
FAQ